TERMS & CONDITIONS

Please read these terms and conditions carefully before ordering any Products from our site.You should print a copy of these terms and conditions for future reference.

The following terms and conditions, along with site policies such as the Privacy Policy and other customer service policies, govern the use of and constitute the entire agreement between the contracting parties. By browsing the site or placing an order, you agree to be bound by the conditions listed below as amended from time to time.

If there is any uncertainty with the terms and conditions above, please contact us before the completion of any purchase.

APPLICABLE LAW AND JURISDICTION

Louthera Australia is created and controlled in South Australia. All purchases are subject to the laws of the Commonwealth of Australia, and where applicable the state of South Australia. By using this site you submit to the jurisdiction of the courts of South Australia and Australia and agree that any legal action will only be commenced in these forums.

CAPACITY TO CONTRACT

Orders can only be placed with Louthera Australia by persons with capacity to contract, who are over the age of either 18 or 21 as legislated in your state of residence.

REVIEW OF TERMS

These terms and conditions are subject to change from time to time without notice. Past terms and conditions can be accessed on request by written notice. Each order or transaction will be governed by the terms and conditions in force upon the date of that transaction.

All content on this site, including text, icons, graphics, etc are the property of Louthera Australia or its suppliers and are protected by Australian and International Copyright law. No part or portion of this site may be copied, sold or used in any manner for any commercial purpose without written consent.

MINIMUM ORDER

There is no minimum order value or minimum order quantity in our online store. Wholesale customers/stockists, please note quantity minimum orders apply. These terms and conditions are set out in your wholesale agreement and are separate from this online store Terms and Conditions.

SHIPPING

Louthera Australia is not responsible for customs charges and restrictions that vary from country to country and result from the importation or certain products. The purchaser remains responsible for all charges and fees incurred. Louthera Australia uses the services of Australia Post for all shipping worldwide. Please visit www.auspost.com.au for further information regarding this supplier.

CONFIRMATION OF ORDER

All orders placed are an offer of purchase and are subject to acceptance by Louthera Australia. If an order is not accepted a full refund will occur at the earliest possible convenience. Louthera Australia reserves the right to refuse an order for any reason.

Louthera Australia online store is a retail service for consumers, and reserves the right to refuse any orders that it reasonably believes are for the purposes of resale.

PAYMENT

All orders must be paid for in full prior to shipping. In the event of the requested goods being unavailable Louthera Australia may cancel the transaction and effect a full refund.

All prices listed are inclusive of any Australian Goods and Services Tax applicable.

REVIEWS / COMMENTS

Throughout the use of the site users may be invited to review certain products. If you do submit such reviews, you give Louthera Australia permission to use, reproduce, modify and publish them in a royalty-free, irrevocable manner. You also permit Louthera Australia to publish your last name and State or Town.

Such reviews posted, in no way represent the views or opinions of Louthera Australia or its owners, shareholders, employees or others, but are the sole product of its creator.

PURPOSE OF GOODS

Upon purchase of goods, the buyer agrees to use the products only for their intended purpose. Any other use will cause the buyer to assume full responsibility for any loss or damage arising out of their use. Questions as to use can be directed to Louthera Australia via our contact details.

As the ordinary or otherwise use(s) of products is outside the control of Louthera Australia, no representation or warranty expressed or implied is made as to the effect(s) of such use(s), (including damage or injury), or the results obtained. The liability of Louthera Australia is limited to the value of the goods and does not include any consequential losses.

ADVICE AND INFORMATION

The advice and information contained within this website is of a general nature and is not intended to constitute or replace professional advice for individual or specific conditions. While we make every effort to ensure that the information contained within this website is correct, we take no responsibility for any loss or damage arising from its use.

CONCLUSION OF TRANSACTION

The agreement for sale is concluded only when goods are handed over to the designated carrier.

CYBER SECURITY

Please note that our bank account details will not change during the course of a transaction and we will not notify you of any changes to our bank details via email. Always independently confirm bank account details and transfer instructions with us in person or via a telephone call to a trusted and verified phone number. In the event of any loss of funds which is not due to the negligence of Louthera Australia, we will not be liable for any loss or damages that may be suffered directly or indirectly as a result of any money which belongs to you not being received by you in which we shall be released from all and any claims, loss or liability incurred.

GIVEAWAY REBALANCE FACIAL MAY 2024

This promotion will run from the date of publishing until midnight ACST 29th June 2024. Limited to one entry per customer. Not transferable. Not redeemable for cash. The winner will be drawn and announced on our digital media platforms on 30th June 2024. If the winner resides outside of the Adelaide Metropolitan Area, a substitute giveaway consisting of a Spa Facial Scrub and Boost Facial Mask will be sent via Australia Post.